Your privacy matters to us. This Privacy Policy explains exactly what personal data 1xbe collects, why we collect it, how we use it, and the rights you have as a player under Philippine law.
Six core principles that guide how we handle your personal data on the 1xbe platform.
Every piece of data transmitted between your device and the 1xbe platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
1xbe processes all personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the regulations issued by the National Privacy Commission (NPC).
1xbe does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only where strictly necessary for service delivery or required by law.
We collect only the personal data that is strictly necessary to provide you with a safe, compliant, and enjoyable experience on the 1xbe platform. We do not collect data beyond what is required for our stated purposes.
1xbe retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data. 1xbe provides clear channels to exercise all of your data rights at any time.
This Privacy Policy ("Policy") describes how 1xbe ("1xbe," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal data of users ("you," "your," or "Player") who access or use the 1xbe online gaming platform available at 1xbe.vip (the "Platform").
1xbe is committed to safeguarding the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account, accessing, or otherwise using the 1xbe Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
For the purposes of the Data Privacy Act of 2012 and this Policy, 1xbe acts as the personal information controller ("PIC") in respect of the personal data collected through the Platform. As PIC, 1xbe determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
Where 1xbe engages third-party service providers to process personal data on its behalf (for example, payment processors, identity verification providers, or cloud hosting services), those parties act as personal information processors ("PIP") and are contractually bound to process your data only in accordance with 1xbe's instructions and applicable Philippine data privacy law.
1xbe collects the following categories of personal data from players. The specific data collected may vary depending on the features you use and the verification requirements applicable to your account.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID (passport, UMID, SSS ID, driver's license) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address (city, province) | Account management, support communications, regulatory compliance |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service optimization |
| Usage Data | Games played, bets placed, login history, pages visited, session duration | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for regulatory compliance, such as government-issued ID numbers for KYC purposes. Where sensitive personal information is collected, we apply heightened security and access controls.
1xbe collects personal data through the following means:
Where we collect personal data from third-party sources, we take reasonable steps to ensure that such collection is lawful and that you have been informed of the sharing by the relevant third party.
1xbe uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, 1xbe processes your personal data on the following legal bases:
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
1xbe does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
The 1xbe Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. The following types of cookies may be used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential | Maintain your login session, remember your preferences, and ensure Platform security | Yes – cannot be disabled |
| Functional | Remember your language, region, and display preferences across sessions | Optional |
| Analytics | Collect anonymized data on how players use the Platform to help us improve performance and usability | Optional |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts | Yes – cannot be disabled |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 1xbe Platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.
1xbe implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 1xbe will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
1xbe retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 1xbe's data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 1xbe:
Request a copy of the personal data 1xbe holds about you and information on how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
Claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data, as provided under RA 10173.
To exercise any of the above rights, please contact 1xbe's Data Protection Officer at [email protected]. We will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.
If you are not satisfied with our response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
The 1xbe Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. 1xbe does not knowingly collect personal data from individuals under the age of 21.
Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care. 1xbe supports responsible gaming and the protection of vulnerable individuals, including minors.
In the course of providing the 1xbe Platform and related services, your personal data may be transferred to and processed in countries outside the Philippines, for example where our technology infrastructure providers or KYC service providers are located.
Where such international transfers occur, 1xbe ensures that appropriate safeguards are in place to protect your personal data, including:
By using the 1xbe Platform, you consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards outlined above.
1xbe reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed of how 1xbe protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 1xbe, please contact our Data Protection Officer (DPO) or customer support team. We are here to help players across the Philippines – from Manila and Makati to Cebu, Davao, Quezon City, and beyond.
For complaints regarding our handling of your personal data that remain unresolved after contacting our DPO, you may file a complaint directly with the National Privacy Commission of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and ensuring compliance by personal information controllers operating in the Philippines.
Play with confidence on 1xbe knowing your personal data is protected under Philippine law. Join millions of Filipino players who trust 1xbe for a safe, secure gaming experience.